Local pick up policy
I understand shipping can become spendy and if you are local I am happy to offer local pick up so you can avoid that extra fee! However, by offering this I do have to apply some strickt regulations. Please read over each one and don't hesitate to reach out with any questions on instagram DM, or info@norajoco.com.
-Once you place your order and select the local pick up option you will receive an email when your item is ready for pick up. PLEASE DO NOT COME PICK UP BEFORE YOU RECEIVE THAT NOTIFICATION. This is an online boutique, not a storefront. I will set your item in the basket on the front porch with your order summary taped on your package.
-I cannot guarantee same day pick up for all orders. I will do my best to always accommodate everyone's needs and get you your order as quick as possible, and I usually am able to get orders out the same day, however I do have a 24-48 hr fulfillment time frame.
-Unless previously arranged with me, all orders will need to be placed on the website. I will not offer in person shopping, unless of course it's at a pop up.
Open communication is going to be key. If you need something quickly, please don't hesitate to reach out and explain what you need. I cannot make promises to always fulfill an order the same day, but I can promise that I will always try my hardest to meet my customer's needs.
Thank you for being here and reading over these regulations. Please message me on instagram, or info@norajoco.com for any questions or concerns. You can expect a reply within 2-3 days and if you do not receive a reply you can also email norajo.co@yaho.com.
Mel